Refunds and cancellation?

You can cancel your Omni AI subscription at any time from Account > Subscription. You keep access until the end of your current billing period.

To keep things fair, package upgrades and credit top-ups (including unused credits) are non-refundable, as they incur immediate third-party AI processing costs. That’s why we encourage new users to fully try Omni AI using their included monthly credits before upgrading or purchasing additional credits

Our refund rules, including for credit packs and how to request a refund, are set out in section 11 of our Terms and Conditions.